First of all, I would like to say that I have stayed at this hotel several times for business reasons. The hotel is located near the financial district of Istanbul and is ideal for business stays. The rooms are excellently equipped, including a desk, and offer very good opportunities to work from the room. I would particularly like to thank Ms. Muazzez Safiye Sari (Guest Relations Officer) for her exceptional support and courteous manner. She was extremely courteous, pragmatic and solution-oriented in all respects and solved everything perfectly down to the last detail. This makes staying in a hotel as a guest fun and you look forward to the next time. In my previous stays in Turkey (up to 20 p.a.), this hotel in Istanbul has been the one with the perfect service and stands out for its professionalism, service and hospitality as you would expect from Turkey. I would also like to mention that the rooms are also absolutely quiet, and you actually feel at home. Keep it up!
Harun
desember 2024
We had a wonderful stay at the DoubleTree by Hilton in Ümraniye, Istanbul! A special thanks to Ulaş at the front desk, who truly made our experience unforgettable. Without us even asking, he kindly upgraded our room to a larger one free of charge – such a thoughtful and generous gesture! The room was spacious, clean, and very comfortable. The hotel itself is modern and well-maintained, and the service was excellent throughout our stay. Ulaş’s professionalism and warm attitude really stood out and made us feel incredibly welcome. Highly recommended – we’ll definitely be back!
Fayad
april 2025
Great staff, very polite. From the door to the lobby. A big mall attached to the hotel, which you can access from the elevator of the hotel. It has a food court, supermarket and many stores. Extremely convenient. Room is clean, nice view of of the city. Hot water always available, so no bas surprise in this regard.
Belghali
oktober 2024
Room was quite clean and spacious, had all kinds of amenities. Bed was extremely comfortable. Room service was on time. The hotel had 24 hour in-room dining facility and the food was pretty good. Its greatest convenience is that the hotel has direct access to a huge shopping mall from its lift. Most taxi and uber rides know of this place as the mall is a known landmark in the area. Hotel itself had friendly staff and feels quite safe for travellers. I was quite surprised that most of their staff spoke good English. Overall wonderful stay and nothing really to complain about. Planning to come back again on next trips.
M
februar 2025
Hatem
juli 2024
Very good breakfast, the rooms spacious, location far from the center but near the metro and shopping mall.
Sofio
mars 2023
It's clean and the Rooms are spacious, on the day of check in , the reception staff named Mr.Ozan was very welcoming and helpful, he upgraded our kids room to Queen Suit room which was very kind of him , I must say he has excellent customer oriented approach. Overall the hotel was good and adjacent to shopping Mall and very near to Umranie Garden park which is very green and beautiful. Restaurant food is very tasty , we ordered kebab with yogurt and it was too yummy.
Malik
juni 2024
Delicious full Turkish breakfast with plenty of variety. The gym is small, fitting under a dozen people, but functional. Swimming pool available for relaxation. The hotel is connected to a 6-story mall, making shopping and dining very convenient.
R
mars 2025
The room had a very strange smell even after airing for few hours. We thought it smelt of spices, it might have been the smell from the previous people who stayed in the room. Had to complain at the reception about the dust in the room. The receptionist was very helpful and the room got a good cleaning that day
Poul-erik
november 2024
We liked everything Parking. Mall down stairs, metro station is close. Very good breakfast.
Ivan
juni 2022